Common Questions
Before sending us an email with your question, please check below
for answers to commonly asked questions. If your question isn't
covered here, please send us an email using the form below. Allow
3 to 4 business days to have your email answered.
Where is my order?
If you ordered jewelry, monogrammed Vera Bradley or lighting,
it takes two weeks to ship. You can track your order on our
website at http://www.brownson5th.com/track.html.
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Do you have a catalog?
Yes, we offer a Vera Bradley catalog, to sign up for one use this
link: https://secure.brownson5th.com/catalog.html
Changes or cancellations of orders:
Please call us at 800-215-0937 to let us know of your change or
cancellation. We cannot guarantee it will be honored if received
via email.
Questions about monogramming:
http://www.brownson5th.com/vbfaq.html
I can't check out, or items don't stay in cart:
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process, please be sure that cookies are enabled in your browser.
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information. |
