Moses baskets will ship approximately 2 to
3 weeks after ordering. It takes at least one full week to
reach the west coast with Fed Ex Ground, after we process
and package your order.
We will ship to all 50 states, but not out
of the USA.
Note: Rocking Stands are only available if
ordered with a basket.
Returns - damaged items
We take every precaution to ensure that your
order arrives in perfect condition. However, should the order
arrive damaged or defective we will either replace the parts
if possible or forward a replacement at our expense.
Returns - other
If you are not completely satisfied with your
order, you may return the purchase within 7 days of receipt
for a refund less shipping & other applicable fees. You
are responsible for contacting Brown’sOn5th to obtain
authorization of the return.
There will be a $25 re-stocking fee. Return
shipping costs will be the customer responsibility and we
recommend insuring the returned package as we cannot be held
responsible for damages incurred during return transit.
The returned goods must be in mint condition,
in the original packaging with all accessories. We cannot
accept returns for an item with any indication that it may
have been used or washed.
For all returns please call us at 800-215-09374
to receive authorization.
All refunds can only be credited to the credit
card used for the original purchase.
Single baskets are dressed and packaged in
a plastic bag to keep it clean and prevent rubbing with the
box during shipping.
A safety notice is included with each basket
- regarding safe usage and washing instructions.
A rocking stand can be included in the same
box as a basket.