thank you! i love vera bradley and im
counting down the days until my bags arrive! id also like
to thank browns on 5th for such Fabulous! service!!!! i have
looked on about 10 sites and you guys had the best service,
the best products, and the best prices!!! so again, thank
you!!!
-mandi- |
Thank you, my daughter received it and was thrilled!!! Thank
you,
Sharon W. |
I received my order yesterday, March
18. Thank you for such prompt service.
I will be purchasing all my Vera Bradley needs from you
in the future and will be passing your name onto some friends
of mine.
Thanks again!
Jami M. |
You did it again! The FedEx man delivered my Tuesday order
Thursday afternoon. I think your service is incredible! I'll
look forward to ordering from you again--and I don't say that
often.
Thank you,
Joan S.
|
Dear Brown's on 5th,
I appreciate your customer service. You guys have made my
holiday shopping more than easy. I have ordered from you many
times in the past and will continue to do so in the future.
Continue the good work.
Thanks,
Chris Y.
|
Dear Maggie and all,
Happy Christmas holiday to you all thanks for fantastic
service - I just made another order for myself!
Carole F.
|
Thanks, you guys have been fantastic,
it will be a pleasure dealing with you in the near future.
Have a fantastic holiday!
|
Dear Browns on Fifth,
I'm writing to let you know that I have had an absolutely wonderful
experience with your store. Recently, I made a purchase and
the delivery was delayed. Your staff was more than helpful and
very prompt with responding to my email inquiries and being
completely accommodating with my order. Thanks for being such
a great company and kudos to you for maintaining a standard
of impeccable customer service. From here on, I will always
be a faithful Browns of Fifth customer!
With gratitude,
Jamie L Martin
Assistant Director of Admissions
The University of North Carolina at Chapel Hill |
| Just wanted to thank you for your excellent
service. I ordered 2 items yesterday morning and by looking
at your web-site tracking I see it
is already in Fort Wayne and will be delivered to me later today.
I thought that kind of service was a thing of the past! Thanks
again!! |
| I have never been so pleased with a mail order or on line
order company as I am with you. On the phone, all persons have
been so helpful, kind and eager to please. Your online order
works perfectly, your web site is fast and easy to browse and
your orders are shipped the same day I order. It's not even
worth driving, fighting the traffic and dealing with the crowds
to buy locally. As for me, free shipping - well what more could
you ask for - no tax for Tennessee - ghee, I'd be crazy to go
anywhere else. You guys are GREAT! I gave my boss your web site
and he has already ordered from you. Came to me saying, "I ordered
yesterday and got it today!". I will recommend you to everyone
I know! Thanks for your service.
Gloria |
| I am preparing for an upcoming vacation and
wanted to find a few pieces of luggage that I could take with
me and use for years to come. I have been looking at purchasing
Vera Bradley for a while and have been shopping around for the
best place to make my purchase. I just wanted to let you know
that shopping with you was a delight. I talked to a service
rep. and she was able to answer all of my questions with ease.
Finding everything on the sight was also very accessible. Your
prices and discounts are also better that anywhere else I looked.
The free monogramming was defiantly a bonus, many of the places
I went didn't even offer monogramming. I just wanted to thank
you and let you know I look forward to shopping with you in
the future, and I will let all of my friends and family know
about you. Keep your fingers crossed that the luggage gets here
before my vacation!!
Sincerely,
Lindsay H.
Rock Hill, South Carolina |
Hello,
I received my order from you today. I must say I was pleasantly
surprised that it came so quickly! I ordered my purse Wednesday
and it came today, Friday at 2:00 PM. My husband had ordered
a car part that was promised to arrive this Tuesday. It still
isn't here and he said he is obviously dealing with the wrong
people. I ordered a Petite Villiager in the new Americana Red
and I was very pleased with it.
Thanks for a speedy delivery,
Pam M. |
| I just ordered 2 Vera Bradley purses and
a wallet a couple of weeks ago. I received all my things just
a few days after I had ordered!!!! (Even Monogrammed too). I
am so pleased with my ordering experience; thank you so much!!!!!!!
Melissa P. |
| To whom it may concern,
I wanted to let you know how very pleased I have been with
your service! Not only does your website look excellent, but
your customer service is extraordinary! I received a phone
call to verify a detail about my order, which arrived in only
5 days. The embroidery was superb with great choice of thread
color and placement on the Vera Bradley bags.
You can look forward to my business in the future! I wanted
to commend you guys on your hard work and excellence in service!
Have a great day!
Lizzi-beth S. |
| I just wanted to say thank you so much for
the wonderful service as well as the BEAUTIFUL Vera Bradley
bags I received. These are my first Vera's and I am already
wanting to order more! I will definitely be a repeat customer!
Elicia M. |
| To Whom It May Concern:
My order was received yesterday. I just wanted to share
how pleased I am with the timeliness this order was shipped
since I did have a monogrammed piece. It was done beautifully
and all Vera Bradley products are great. Your prices are highly
competitive and I am thrilled with my order. I will be repeat
customer. Thanks!
Jill & Rob P. |
| I can't say thank you enough for processing
and shipping my monogrammed order so quickly. It was very important
that I get it quickly and you came through faster than I could
have expected.
Thank you.
Kimberley M. |
| To all of you at Brown's...I am EXTREMELY impressed with
your service. I ordered two Villager bags at noon on Monday
and received them today!!! I am so impressed with your service
in handling my order. To receive the bags in two days is fabulous.
Many, many thanks. I tell everyone I meet who comments on my
Vera Bradley bags to contact you. Many thanks again for everything.
Susan L. |
| I just wanted to let ya'll know how happy
I have been with Browns on Fifth's service and product selection.
I currently live in Atlanta, Georgia and have had difficulty
finding products and patterns...I was elated to find your website...and
on top of that...you're located in Zionsville, Indiana! I grew
up in Zionsville and moved in 1999 after I graduated from college.
Upon seeing your address I remembered exactly where you were
located and sent my mother over to check out patterns! Your
prompt service, free shipping and inexpensive monogramming have
all been godsends! I've ordered birthday presents and shower
gifts galore from you! I am a teacher and everytime I recieve
a comment about my Vera from a parent or coworker I refer them
to your website! Thanks again and keep up the great work!
Karoline S. |
| I'm sure like in all retail operations you hear the complaints
more than the compliments, but here's a compliment. I placed
an order yesterday and it arrived today! It really made my day
for you to have sent the item so quickly after the order was
placed. Brown's on 5th is obviously committed to high quality
customer service. I couldn't have asked for a better experience
(especially with free shipping), and when I decide to purchase
another Vera Bradley bag I assure you I will be a repeat customer!
Sincerely,
Stephanie L. of Ohio |
| Love shopping for Vera Bradley with Browns
on 5th! Never disappointed; always on time (or sooner than expected);
love the email updates! I found Browns on 5th, placed a monogrammed
order from you and had it in less than two weeks. I've been
ordering ever since - THANK YOU for the excellent customer service!
Judith |
| This is a short note to tell you how excited I was to receive
my order today. The order was placed Sunday night and received
Friday. I never expected the monogrammed item to arrive so soon.
My purchase was exactly what I wanted. The free shipping, free
monogram and free large cosmetic bag were a GREAT bonus. Your
company has exceeded all of my expectations and I will definitely
be shopping with you in the future. In today's shopping frenzy
it is great to know that GOOD customer service still exist.
Thank you
A Very Happy Customer
Kathy T. of NC |
| I LOVE my new Vera Bradley bag and wallet.
The free (thanks!) monogramming looks fantastic. AND the free
cosmetic bag went well beyond my expectations (I didn't realize
that it would be the BIG one!) You all have done an outstanding
job this time.
Thanks, Jennifer R. of TN. |
| I just wanted to drop ya'll a note and let you know how excited
and pleased I am with your service. I placed my order for a
Vera Bradley Baby Bag, wallet, & cosmetic bag on Sunday 3/2
and received it today, Wednesday 3/5 via Fed Ex-how fast was
that?? I looked at the same bags at a few local stores here
in the Dallas/Ft. Worth area but they didn't have the Baby Bag
in stock in the Jasmine pattern-I was told by both stores that
they could order it for me but that it would take 4-6 weeks
for delivery-that's when I thankfully found your website. Not
only did you have the products I wanted but FREE and FAST shipping!!
Thanks so much-I'll be telling everyone I know about your website
and plan to order again soon!
Thanks so much,
Jena S. from TX |
| I received the order and am very pleased
with my purchase.
Thanks so much!
Ashley C. from Georgia |
| I just wanted to let you know how thrilled I was with my
recent order of a Vera Bradley tote. Your shipping was so fast,
and the price was the best I've seen! Not only did you save
me a trip to the mall, but it was less expensive than the mall
and with free shipping! I will definitely recommend you to all
of my friends who collect Vera!
Thanks again!
Sincerely, Meredith D. |
| I just wanted to let you know that I received
my monogrammed Vera Bradley bag today - only five days after
placing the order. It is a birthday gift for my mother, and
it's absolutely beautiful. Thank you so much for your outstanding
service. It has been my pleasure to tell my friends about your
on-line store, and my mother is spreading the word as well.
I can't wait to give this to her -- she'll love it.
Thanks again,
Lisa G. |
| I want to compliment you on your extraordinary service! I
placed an internet order on Friday and it was at my door on
Saturday ....... unbelievable! We recently moved to Minnesota
from Indiana so when searching the internet for a Vera Bradley
supplier for a gift I needed by February 1st, my logic was to
order from Indiana because I thought I'd get it in time and
you didn't disappoint me. Thank you! I plan to visit your website
store again.
Thanks,
Betty C. from MN |
| I wanted to let you know how thrilled I am
with your company. I was given a piece of Vera Bradley for Christmas
and recently started pricing additional pieces to add onto my
collection. I checked my local stores and wasn't impressed by
all the hidden charges they seemed to be applying and the non-committal
on a delivery time frame. I located your store online and took
a leap of faith placing an order. Your monogramming charge was
very reasonable and no shipping charges was a huge bonus. Price
aside, the best treat was receiving my monogrammed Miller bag
today & only 4 days after I placed the order!!!!
Thank you!
Alison M. |
| Received my order today; it is lovely; price was fair and
the time frame is excellent; Thank you so much; will certainly
order from you again.
Thanks again. |
| I recently purchased a couple of Vera Bradley
pieces via the net, and I was very pleased with the response
and delivery!
Thank you for your service.
Janet P. of CT. |
| I just received my first order from you for a Vera Bradley
handbag. Terrific! wonderful product, excellent service (monogrammed
item was sent in 8 days). I'll be ordering again.
Thank you.
Karen P. |
| I just wanted to thank you for your prompt,
excellent service! The Vera tote bag that I ordered for my son's
teacher arrived today!! I will be able to have him give it to
her tomorrow on the last day of school! Thank you so much for
your help!
Sincerely, Jill W. |
| Thank you so much!!!! I would also like to compliment you
and your company for your great customer service! I will definitely
recommend you to my friends!
Elizabeth L. |
| I just received my Vera Bradley order and
wanted to let you know how very, very pleased I am. Ordering
was easy and delivery, with monogram, was quick and within the
time frame you guaranteed. I love the monogram!
Thanks,
Judith S. |
